Refund policy

Return & Refund Policy

We want you to be happy with your purchase. If you are not satisfied, you may request a return within 7 days of receiving your order.

Eligibility: Items must be returned in the same condition as received.

How to return: Contact us to initiate a return. Return shipping costs are shared — we will cover 50% of the return shipping fee.

Resolution: We do not offer cash refunds. Instead, we will send you a replacement product of your choice.

To start a return, please contact us at profixtib.com.